The customer support for Unity is quite poor as we are forced to turn to unity forums to find our own solutions and that seems fair. However, this is not the easiest thing to do and I think that at the very least, Unity plus or pro members should be able to contact staff live to report issues so that they may be fixed immediately. Unity often updates their engine and because of that we sometimes encounter bugs for no reason that have not been raised before. I think that it is unfair that people pay for this program and have to waste their money because they are unable to work because of these issues.
Unity Customer Support (General)
Your opinion counts
Help us make things better. Share your great idea for improving Unity or vote for other people’s.Log in to post a new idea
- New game idea
- 2017.2.0f1 - Rate over distance doesn't work unless you're in play mode
- new attribute to set script execution order instead of using project setting.
- Asset store searches
- unity3d 2017.1.1 torrent download not work